Interleaving turned off?

[#1]

I've just moved to FTTP and then upgraded after a few days to the 1000 product yesterday.

Today I've had an email from Plusnet saying that "We have asked our wholesale broadband suppliers to turn interleaving off at your request".

I never made such a request, but in any case thought that interleaving only applied to ADSL/VDSL products? Am I wrong?

A couple of points occur to me:-

• If I'm right about interleaving not applying to full fibre products then why the email?
• If I'm wrong and interleaving does apply to full fibre, then why is it being switched off without my asking?

Any ideas anyone????

[#2]

@mikeharry  It's total nonsense from Plusnet there is no such thing on FTTP, the email must have been sent in error, it's probably Plusnet's system throwing out a random email because of your upgrade that bears no relation to reality. 

[#3]

In addition. the email says that I can turn it back on again via the Broadband Troubleshooter. Can't do that as the troubleshooter asks me to confirm my contact detaiks, then when I press continue it says I must insert my daytime and evening telephone numbers, but provides no box for them so it's impossible!

In any case having gone full fibre I no longer have a landline anyway 😂

[#4]

Sorry for the confusion. Seems to have been our systems way of saying that the regrade order had completed.