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Internet connection keeps dropping.
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Re: Internet connection keeps dropping.
25-09-2021 7:42 PM
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Hiya @m7ck, I am really sorry for the issues being experienced.
I have provided a GEA test for your line above, as you can see from the results a phone issue was being detected. I have ran a phone line test and this has detected a fault in the network, I've got it raised to our suppliers for you and we can expect an update within the next 48-72 hours.
I have created a fault ticket here: https://www.plus.net/wizard/?p=view_question&id=218245236 where you can monitor for updates. I am really sorry for the inconvenience caused in the meantime.
Re: Internet connection keeps dropping.
25-09-2021 9:50 PM
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Thanks Lauren
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