My broadband been slowly down

[#1]

Hi my broadband been playing up again it slowly down from 63mp to it’s said olny get 58mp please can u fix my speed ?

[#2]

Hello @antonyR

Thanks for getting in touch. Upon testing the line, I can see that sync speeds have dipped a little to 58.7 Mbps, though this is still well within your estimated range, and testing the line has now found any underlying issues. An RRT also shows that the line has been syncing at 61Mbps on a constant basis since you last reached out, as I'm assuming the brief drop today may be being caused by maintenance.on the line.

Keep an eye on your connection over the next few days and if things continually get worse, let us know and we'll get the issues raised with our suppliers.