Hi @liambarnett95
Do you experience drop outs with the Plusnet router plugged in?
If you do it may be worth taking us up on the offer for another engineer visit to further investigate this. Feel free to let us know over here once you've replied to the fault ticket 186449015 and we'll be happy to pick it up as soon as we can.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.