No connection all day

[#1]

Hi,

I’ve had no broadband all day. The text service told me it was fixed around 12pm but it’s still not working. Text service now says network problem.

Thanks

[#2]

Hello @DKN7, thanks a lot for getting in touch and I'm really sorry to hear that you're having problems with your connection. It looks like you've gone through our automated system, and an engineer appointment has been arranged for Monday. 

Let us know if if you're still having any issues after the visit and we'll be happy to follow up.