No usable internet

[#1]

My internet connection went down overnight. The router indicates it’s connected to the internet, and the ONT has green lights. I’ve restarted everything, but the problem persists. I reported it to tech support about an hour ago and am still waiting for a call back. Anyone else having trouble?

[#2]

I did have something very similar but it connectivity is ok now with moderately worst latency.

See my post shortly before yours.

[#3]

Anyone else having trouble? 

 Yes lots !! https://community.plus.net/t5/Broadband/dns-block/td-p/1970427/jump-to/first-unread-message

[#4]

Same problem - although it seems to have now started working as of about a minute ago.

[#5]

Correction - some websites are still not available.

I am unable to access NHS Login.

[#6]

Now it works.

[#7]

Been stable for a while now

[#8]

Thanks for your patience and I'm sorry you are having an issue with your connection. 

The issue should now be resolved, please can you reboot the router and try to connect. 

[#9]

Thanks it’s much better however the speed is low at present.

[#10]

I haven't come across an explanation of this morning's 'outage'. What I did find interesting was comparing

https://downdetector.co.uk/status/bt-british-telecom/

https://downdetector.co.uk/status/plusnet/

Almost mutually inverse of one another! Is that big brother BT temporarily requisitioning PN's capacity? 😋

[#11]

How is your download speed at the moment?

[#12]

DL is about what is supposed to be and latency is slighly above normal.

[#13]

Mine is very low. Thanks though

[#14]

@Ndbrails what speed are you getting on your side and is it testing it via wired or wireless?

[#15]

Hi there, I’m getting 90mbps on both wired and wireless, before yesterday I was getting 280