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PlusNet blocking IPTV

TetrisKeyring
Newbie
Posts: 3
Registered: ‎11-09-2019

PlusNet blocking IPTV

Hi. Has anyone had issues with plus net blocking access to IPTV services

I can no longer access the service I use. After some investigation it looks like the IP address is being blocked/not routed by the PlusNet core. I can't ping the IP address and it stops in the PlusNet core when doing a traceroute, However all works fine over my mobile connection (interestingly which is EE). Also, nothing else seems to be being blocked at the core, just this one IP address. Worked fine for years and now has suddenly stopped. As I say, works fine on other connections.

Any input appreciated

Thanks

5 REPLIES 5
dvorak
Moderator
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Registered: ‎11-01-2008

Re: PlusNet blocking IPTV

If it's blocked by BT as part of a high court injection then you won't be able to access it.
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TetrisKeyring
Newbie
Posts: 3
Registered: ‎11-09-2019

Re: PlusNet blocking IPTV

Thanks dvorak
If it was blocked by BT then wouldn’t that also affect EE? I can access it fine from my EE mobile network. Also would they of happened in the last few weeks? I contact the IPTV support and they said they’re not aware of any reason why I wouldn’t be able to access the stream
dvorak
Moderator
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Posts: 29,708
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Registered: ‎11-01-2008

Re: PlusNet blocking IPTV

No, the injunctions usually cover the big fixed line ISPs and not mobile.
If it's not an illegal service you could post it here and others could check access.
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If it fixed it click 'This fixed my problem'
TetrisKeyring
Newbie
Posts: 3
Registered: ‎11-09-2019

Re: PlusNet blocking IPTV

Makes sense. Thanks dvorak
pint
Aspiring Pro
Posts: 622
Thanks: 61
Fixes: 1
Registered: ‎19-08-2007

Re: PlusNet blocking IPTV

No issues with IPTV for me, with all services working fine.

 It might help if you list what service(s) are not working