Problems streaming - sticking, skipping etc
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: Problems streaming - sticking, skipping etc
Problems streaming - sticking, skipping etc
04-01-2024 10:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just had my new full fibre and seems the line speed is all good at 480Mbps. I am however having a couple of issues with the hub two:
Streaming services (connected via ethernet or wireless) are constantly sticking and juddering. This didn't happen on my old copper connection of 30Mbps so i wouldn't expect it to happen at close to 500.
I have tried manually setting DNS as the ones shown on your site were different to the ones auto assigned,
disabling the firewall,
ensuring safeguard is off,
rebooting router,
Is there anyone that might be able to give me an idea of what the issue is? I have an amazing half gig connection, but things at the moment were better on 30 Meg
(I had a sky router before for reference)
Thanks for any help.
Secondly, I don't seem to be able to set up my 5ghz wifi as a separate SSID. Is there any way to broadcast as a separate SSID the 5ghz connection with the hub?
Cheers all,
Dave
Re: Problems streaming - sticking, skipping etc
05-01-2024 7:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Secondly, I don't seem to be able to set up my 5ghz wifi as a separate SSID. Is there any way to broadcast as a separate SSID the 5ghz connection with the hub?
@theunky I'm afraid there isnt a way to do that with the Hub 2.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Problems streaming - sticking, skipping etc
05-01-2024 9:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the reply. Not ideal I guess but hey. Just another quick one, my 2.4ghz wifi is limited to 54Mbps. Do you know why this is? I thought 802.11n could run faster than that?
Thanks for any help.
Dave
Re: Problems streaming - sticking, skipping etc
05-01-2024 9:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@theunky whilst the theoretical max is higher ( closer to 100Mb ? ), 50Mb is about right for real world throughput on 2.4ghz. As regards 5ghz, unless both your client and router are Wifi 6 capable (and the Hub 2 isnt!) then around 400Mb is the best achievable in practice.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: Problems streaming - sticking, skipping etc