cancel
Showing results for 
Search instead for 
Did you mean: 

Reset IP address

NatH1
Newbie
Posts: 1
Registered: ‎29-05-2024

Reset IP address

Hi, how do I reset my IP address? My IP address has been flagged on a survey site I'm using, and I'm not sure why. If I change my IP address, will it affect other devices connected to it? Thanks
4 REPLIES 4
Mr_Paul
Seasoned Pro
Posts: 714
Thanks: 229
Fixes: 12
Registered: ‎07-06-2022

Re: Reset IP address

@NatH1 

Assuming that you haven't paid Plusnet the £5 for a static IP address, have you tried switching off your router/Hub for half an hour or so an then re-powering it?

That sometimes works.

 

 

Ian06
Aspiring Pro
Posts: 188
Thanks: 107
Fixes: 4
Registered: ‎06-04-2021

Re: Reset IP address

@Mr_Paul I have seen that recommended before, but have also been told the IP can be quite sticky and the router needs to be off for quite a long time.   

@NatH1  I would try switching the router off overnight and with any luck it will have a new IP address assigned to it when you switch it back on in the morning.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Reset IP address

@NatH1 We usually advise to leave it off for about an hour as like @Ian06 said they can stick around for that time.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
MisterW
Superuser
Superuser
Posts: 16,194
Thanks: 6,176
Fixes: 447
Registered: ‎30-07-2007

Re: Reset IP address

but have also been told the IP can be quite sticky and the router needs to be off for quite a long time.   

Dynamic IPs used to be allocated centrally , so if you disconnected for even a short time, there was a pretty good chance that while you were disconnected, someone else would connect and get your IP, so you got a new one when you reconnected.

Nowadays, IPs are allocated by the DLM from a local pool, so you need someone in that small pool to connect while you are disconnected. Obviously the chances of someone connecting in that pool are now reduced and you need to be disconncted for a much longer period to increase the chance

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.