Openreach engineer visit on Thursday found nothing wrong as did a previous visit 3 weeks ago. All checks returned good results. His suggestion is to leave alone and see if fault becomes more frequent or completely permanent, probably sensible since intermittent faults need a lot of time to find and its not cost-effective.
Download speed was 54Mbps on his test. Since his visit (the next day) I noticed a slowdown, which continues this morning, I have lost at least 5Mbps (10%) and my profile has dropped. Signs of the fault developing? remedial action applied? DLM kicking in following line breaks either from tests or from increased dropouts? (i don't notice all the dropouts, the chart from PlusNet CS shows many more than I was aware of and several overnight).
The Engineer said that if the card in the Cabinet was at fault others would be complaining, but would they? Are cabinets event monitored? In my time on this cabinet my port has been moved 4 times, is that normal?
I wish I had confidence in the service, I am getting nightmare visions of no Broadband over Christmas now (unsurprisingly). Every engineer visit is a cost to someone, and wasteful, more reliable equipment has to be the solution.
