cancel
Showing results for 
Search instead for 
Did you mean: 

Slow Download Speeds

Dan1867
Newbie
Posts: 1
Registered: ‎17-11-2023

Slow Download Speeds

Just moved from Sky to Plusnet (day 10 since install).  I know it says speeds may fluctuate for the first 10 days but when i've run a speed test although the speeds have been up and down they have been what I would consider fast throughout if not settled.

My problem is the download speeds when downloading on Sky Q.  I never had a problem when with Sky in fact downloads were rapid but even though my internet speed is showing as faster than what I was getting with Sky (even with the fluctuations) it's taking forever to download content from Sky Q.

Can anyone help?

1 REPLY 1
ghamilton123
Rising Star
Posts: 145
Thanks: 31
Registered: ‎28-08-2023

Re: Slow Download Speeds

@Dan1867 this could be sky throttling outside users, you'd need them to confirm though.