SoGEA to FTTP

[#1]

He'd basically packed up, knocked on the door, while on the phone asking about his next job, said what he had to do was complete and left.

I thought as much. Waiting on BT Wholesale I guess then like @MisterW suggested

[#2 · Accepted solution]

I've power cycled the ONT and it's now all up and running 310/48 😁

Thanks for the quick responses from everyone.

[#3]

Not quite sure I understand why an ONT power cycle had any effect. Coincidence perhaps ?

[#4]

Possibly, what are the chances though.... as soon as it was back on, the Fritzbox connected.

[#5]

Possibly, what are the chances though

Agreed, not very high!. I suppose the ONT reset could have 'kicked' something in the BTw system.  I really don't have a detailed knowledge of how the ONT interacts with the Openreach/BTw system, other than it has a serial no which registers it to the connection.