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Solid orange light on router

Flysky8
Newbie
Posts: 1
Registered: ‎02-02-2021

Solid orange light on router

Internet was working fine and then all of a sudden I got a solid orange light on my Hub One router and a red b symbol below. I’ve tried everything in the book to fix it, restart, reset, reconnect using my username and password, and it just kept saying it can’t connect. Tried a test socket as well and same thing happens there so I know there’s no fault with my buildings wiring. Don’t know what else to do.
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 29,740
Thanks: 6,613
Fixes: 1,485
Registered: ‎11-01-2008

Re: Solid orange light on router

the red b suggests the router can't detect a broadband signal on your line.
raise a fault at https://faults.plus.net
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