Third party router setup??

[#1]

Can anyone point me in the right direction as to how to configure a third party router for use with PLusnet?

My internet connection keeps dropping and is only reset when I call Plusnet support and they do a line test..... they say that that the router is losing synchronization possibly due to static on the line (??????).

Anyway, thought I would try to use a different router.

[#2 · Accepted solution]

Hi @terrapin,

I'm sorry to hear that you've been experiencing dropping connection problems.

To configure a third party router you will need to consult your manufacturer or your manual to gain access to your router and find the necessary pages.

Encapsulation Type:PPPoA (PPP over ATM)  if on ADSL broadband PPPoE (PPP over Ethernet) if on fibre
Username: your account username@plusdsl.net
Password: Your account password

Multiplexing Method:</b> VC-MUX
VPI:</b> 0
VCI:</b> 38

Please let us know if the connection problem persists with the new router.

[#3]

@terrapin 

The settings required can be found in the PlusNet Help pages

https://www.plus.net/help/broadband/broadband-connection-settings/

Brian