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Upgrading fro ASDL2+ to FTTP - Issues

tobiz
Hooked
Posts: 7
Registered: ‎18-10-2014

Upgrading fro ASDL2+ to FTTP - Issues

As a long standing Plusnet user (and had very few, if any with their service). I'm considering upgrading to FTTP (the Fibre Cable terminates at the outside wall of my house).

Before upgrading to PN's FTTP I'd like the following simple questions answered:

1) I currently have been allocated by PN a fixed IP address - can I keep this IP address?

2) I've been using PN email (since before it was PN) - can I keep my email account and service with PN or will it be closed?

3) If I was to transfer to a different FTTP supplier could I keep the email account and service on PN?

4) I've always used my own routers (Draytek)  and I know how to configure it for FTTP, I don't need PN's router - can I do so?

Some answers to these questions would be most helpful.

4 REPLIES 4
MisterW
Superuser
Superuser
Posts: 16,419
Thanks: 6,319
Fixes: 452
Registered: ‎30-07-2007

Re: Upgrading fro ASDL2+ to FTTP - Issues

@tobiz 

1) yes

2) yes

3) no

4} yes but is your router capable handling the higher FTTP speeds , what model is it ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,376
Thanks: 6,384
Fixes: 290
Registered: ‎24-02-2012

Re: Upgrading fro ASDL2+ to FTTP - Issues

1) If it is an upgrade - yes

2)As above - yes

3) No

4) If the router is FTTP capable - yes.

John
jab1
Legend
Posts: 19,376
Thanks: 6,384
Fixes: 290
Registered: ‎24-02-2012

Re: Upgrading fro ASDL2+ to FTTP - Issues

@MisterW  You just beat me to it. 😀

John
MisterW
Superuser
Superuser
Posts: 16,419
Thanks: 6,319
Fixes: 452
Registered: ‎30-07-2007

Re: Upgrading fro ASDL2+ to FTTP - Issues

@jab1 but at least we gave the same answers...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.