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Upload speed lower

Sguk
Newbie
Posts: 3
Registered: Monday

Upload speed lower

Just upgraded to full fibre, all fairly ok apart from a blown brick to repair and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!

 

However, the reason I’m posting is that on 145/30 at our other address uploads are 30mb

on this new connection uploads are 28. Anyone else have this issue?

9 REPLIES 9
jab1
The Full Monty
Posts: 20,465
Thanks: 6,785
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Registered: ‎24-02-2012

Re: Upload speed lower

The CSP has to be installed at ground level as  the splicing kit cannot be used at height.

Upload speeds are never guaranteed - even on FTTP installations.  A 2Mb/s difference will have very little effect on experience.

John
Sguk
Newbie
Posts: 3
Registered: Monday

Re: Upload speed lower

Makes sense.
They wouldn’t put the cable on the inside of the garage pillar (6 inches away) either so I guess the cables have to stay visible too.

Agreed with the upload, it’s more the reasoning. Fttp isn’t best effort as on the higher packages it’s 75+ so effectively it could easily be 30 on the 150 package like our other property.

jab1
The Full Monty
Posts: 20,465
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Registered: ‎24-02-2012

Re: Upload speed lower

They couldn't put it on the inside as the door could trap and damage the cable.

As regards upload - that is, as I say, never a guaranteed speed, and you won't notice a difference - unless you do more uploading than downloading, and even then it is negligible.

John
Sguk
Newbie
Posts: 3
Registered: Monday

Re: Upload speed lower

I run datacentre hosting platforms. I’m aware of uploads thanks.

and regarding the cable, no it wouldn’t trap it. No one with any sense would suggest that.

its a pilar with three sides.

they ran the cables on the outside not the inside which would have been more secure. The doir is fixed to the end of the pillar inside the frame.

 

jab1
The Full Monty
Posts: 20,465
Thanks: 6,785
Fixes: 303
Registered: ‎24-02-2012

Re: Upload speed lower

I run datacentre hosting platforms   - at home?

OK.

John
RobPN
Seasoned Hero
Posts: 5,306
Thanks: 2,805
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Registered: ‎17-05-2013

Re: Upload speed lower


@Sguk wrote:

... and the silly policy of having the grey box at ground height where anyone has access to the cables then going all the way back up the wall into the first floor 🤷‍♂️. Not good for security!


@Sguk 

That's the main reason I had my CSP installed indoors with the cable entering the loft under the eaves.  All fibre cables are safely indoors apart from the section from the pole to a point 5-6 metres above ground level.

Bella123
Grafter
Posts: 38
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Registered: ‎15-01-2025

Re: Upload speed lower

Did they mount the CSP in the loft?

Was it easily accessible?ie rafters boarded, headroom

RobPN
Seasoned Hero
Posts: 5,306
Thanks: 2,805
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Registered: ‎17-05-2013

Re: Upload speed lower

No, it's installed in a downstairs utility cupboard via approximately 17m of conduit which I'd pre-installed.

The ONT is mounted on the wall of the room above via a couple of metres of a second conduit.

markhawkin
Seasoned Pro
Posts: 682
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Registered: ‎17-07-2016

Re: Upload speed lower

On the same "Full Fibre 145" as you I see 150Mb/s down and 29Mb/s up. 

 

 Speedtest Plusnet 01-04-25.png

 

Plusnet give the package details as:

  • 145Mb estimated download speed
  • 80Mb minimum guaranteed speed
  • 30Mb estimated upload speed

I'm mildly puzzled that the upload isn't called 28Mb/s in the package details so that both directions are slightly "over provisioned" but I assume it's a marketing thing.

I am the satisfied customer....