Using mesh with an FTTP service
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Using mesh with an FTTP service
12-10-2023 5:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi everyone,
I recently bought a TP-link 550 mesh unit to help with dead zones in my property. I did my research and established I can bypass my router and connect directly to the ONT as I have FTTP.
However I can seem to get my mesh to work. I have a feeling it could be in set up when I try to identify the internet type connection. I put in dynamic IP but is there something more I need in setting this up?
Fixed! Go to the fix.
12-10-2023 5:59 PM - edited 12-10-2023 6:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You need to set the input to PPPoE, your username to your account username suffixed with @plusdsl.net, you password is your account password. VLAN, if it’s showing, should be blank.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Using mesh with an FTTP service
12-10-2023 5:59 PM - edited 12-10-2023 6:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You need to select PPPoE for the internet connection, in the setup screen you should see Username and password.
These are the members centre username and password pair with @plusdsl.net added to the username
HTH
Oh well someone types faster than me!
Re: Using mesh with an FTTP service
12-10-2023 6:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry if I sound really slow as I am not technical at all, but are you saying the internet connection type should be PPPoE instead of Dynamic IP?#
And the username is:
xxx@plusdsl.net
and I use my personal account password with plusnet NOT my wireless password key?
Re: Using mesh with an FTTP service
12-10-2023 6:26 PM - edited 12-10-2023 6:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Does the TP-Link 550 have PPPoE in the connection drop down?
If not can you confirm the the exact model number of this device?
Edit: for clarity the PPPoE setup is the routers username and password to logon to the internet.
Re: Using mesh with an FTTP service
12-10-2023 8:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes I followed the instructions you gave and it worked, thanks so much!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Using mesh with an FTTP service