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When do I go live?

jab1
Legend
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Registered: ‎24-02-2012

Re: When do I go live?

@dvorak Doesn't seem to want to load for me?

John
dvorak
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Re: When do I go live?

I've added it in here @jab1 

 

F54569AF-E8CF-447C-8C2A-1C70D4985DAF.jpg

 

@PaimK93  can you do another screen shot now you're seeing that issue,  as it looked ok from the one above.

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jab1
Legend
Posts: 18,909
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Registered: ‎24-02-2012

Re: When do I go live?

Cheers @dvorak .

@PaimK93 I cannot see any major problem there, but a couple of observations (1) your software version needs updating - a request posted in this topic https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/m-p/1696363#M15510 should suffice, and (2) your download SNR figure could possibly do with being increased.

John
PaimK93
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Registered: ‎12-11-2021

Re: When do I go live?

I have uploaded the new screenshot.
Dan_the_Van
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Re: When do I go live?

@PaimK93 

What is the Broadband Username setup@plusdsl.net or yours?

Dan

PaimK93
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Posts: 13
Registered: ‎12-11-2021

Re: When do I go live?

It is my own.
Gandalf
Community Gaffer
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Re: When do I go live?

Thanks for your post @PaimK93

I'm sorry to see you can't get online after moving to us.

I can see you've since spoken with us and we've raised a fault with Openreach. An engineer should be investigating by 16/11/21 23:59:59 and we'll provide an update as soon as we know more.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet