Ongoing World of Warcraft issues

[#1]

Hi @Tairbh,

Do you have a link to that thread please? I'm trying to keep an eye on them all, more information might help us identify and resolve this faster. I'll even have a few hours playing tonight to see if I get any errors.

Thanks 

[#2]

I've also had no issues since the static ip move over.

[#3]

Hi, it's at https://eu.battle.net/forums/en/wow/topic/17620462090 - descriptions of the error messages sound identical to my experience so it may well be related.

[#4]

@Tairbh, @mov I'm happy to hear you both have had no issues since having had a static IP.

@carljones, let us know how it goes over the weekend following the changes you've made. I'm hesitant to add a static IP to your connection atm, as if the problem is resolved over the weekend we won't know what resolved it.

Cheers for posting back.

[#5]

Played for about an hour and then the problems continue. I ran a wireshark capture around the "instance not found" and then finally getting onto the class hall. Not sure how helpful it will be but see attached.

[#6]

Hi all,

I also just created a forum account, I was the OP in a thread linked earlier today, I also didnt think this would be a plusnet issue (which in hindsight is obvious since I used a different internet provider while at university). Im having all the issues mentioned in the first post. Would just like to reiterate that I am having the problems at random times of the day, seems to be no pattern, I have recently just been logging in to do world quests/order hall missions (which if you're ootl, pretty much means logging in and out of all my characters and experiencing lots of loading screens) which roughly 1/3 initial log ins turn into "World server is down". After logging in i usual go through more loading screens through teleports which results in Transfer Aborted instance not found.

I am sometimes able to play for hours without problems,other times, just logging on takes a a good 15 minutes. As a temporary fix, as soon as i feel that i'm going to have an issue I just alt+f4 then try again, it sometimes works then. Hoping there is a fix on the way, it is infuriating, especially with the expansion release a month away.

Also, I am unsure if this is relevant but the wow Legion companion app has 0 problems.

[#7]

Hi, 

I'm also having the same issues as described by the other users here.

[#8]

Still having the same issues, for now I am playing fine using my mobile data and phone as a hotspot. At the moment no issues at all so  far.

[#9]

Tried again today and same issues as reported. Back on mobile data to run tonights Raid.

[#10]

I've been getting this problem for the past month also. It's really annoying. The issue is so intermittent and really hard to narrow down what is causing it. It is 100% a problem ISP side though, because only people on Plusnet have been having the issue and there isn't a common element to causing the problem.

The best way to trigger it, is to fly between two different zones uisng the flight master, eg: Orgrimmar > Azshara, and when you arrive at the location, you get *stuck* on the bird, unable to move, and after around 20-40 seconds, it pulls you straight back to Orgrimmar with the message "Transfer Aborted: Instance not found". It happens around 50% of the time, very easy to replicate, at least for me, but it never happens when I use my mobile data. It's extremely frustrating because anything that involves you moving between world instances, which is 99% of Legion content, causes the problem, and it ends up sending you back 5 minutes worth of travel.

This is the latest post from other people on Plusnet having the issues including me:

https://eu.battle.net/forums/en/wow/topic/17620462090

[#11]

Static IP definitely appears to have resolved the issue on my end. Have not had an instance of this occuring since it was switched on nearly a week ago.

Did have a weird random reboot on router though around 2030 last night. Treating this as separate as it is the only occurrence I've had of this.

[#12]

Spent most of the weekend  using mobile data due to these issues. Played a bit today using Plusnet but still experiencing the same problems sadly. Will have to look at alternatives as the mobile data is going fast 😞

[#13]

I haven't been playing much the past week, but did play for a few hours last night and didn't run into any problems.

[#14]

Didn't the staff make changes to your connection to fix it? Is it possible to get these changes made on mine also? I just want to play WoW but the constant issues are so frustrating.

[#15]

Not that i am aware of mate. I made a number of changes to improve connectivity . But think they are looking at a common fix rather than giving fixed IP's out. Not sure what though.

EDIT 

Been playing for 2 hours with no issues now, not sure what has changed , but longest i have gone with out a restart.