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Ongoing World of Warcraft issues

Nichelledewell
Hooked
Posts: 9
Thanks: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

ok this i so so helpful i will go and do that now and hopfully somone on the forums will see this to issue me a refund , thank you very much!!!

JonoH
Hero
Posts: 4,346
Thanks: 1,563
Fixes: 157
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues

I beat you too it, I've added the static IP before you ordered one.

 

If you could restart your router and let us know how you get on that would be great Smiley 

 Jono H
 Plusnet Community Manager
Nichelledewell
Hooked
Posts: 9
Thanks: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

i noticed this i will go do so but since this has been done i have loaded up my game and so far it has been working perfectly thank you very much !!

GinerN
Newbie
Posts: 4
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

Hi,

 

I'm having the same issue with WoW as described in this thread, could I please get a static IP assigned.

 

Thanks!

 

rubedo
Newbie
Posts: 2
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

Hi JonoH I just got assigned a static IP following instancing issues with WoW and got charged £5, can I expect a refund aswell?

kinelfire
Newbie
Posts: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

Hi,

 

I have added a static IP to my account. Could I get a refund for that please?

 

Thank you!

JonoH
Hero
Posts: 4,346
Thanks: 1,563
Fixes: 157
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues


Hi @GinerN  @rubedo @GinerN and welcome to the forums, Sorry that you've all had isses

@GinerN wrote: 

could I please get a static IP assigned.

That's done now, just reset your router and your good to go.

 

I've also processed the refunds for @rubedo and @GinerN

 

Let us know how you get on

 Jono H
 Plusnet Community Manager
carljones
Dabbler
Posts: 17
Thanks: 6
Registered: ‎12-07-2018

Re: Ongoing World of Warcraft issues

Sorry for the delay, I have been away for a few days. As promised some captures of me changing zones with out errors so far on wireshark

infinityzone
Newbie
Posts: 1
Thanks: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

After much searching online to fix my instancing problem, I too have purchased a static IP in order to fix this problem, could you please issue a refund to my account? Smiley 

Reaver
Newbie
Posts: 3
Thanks: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

Hey jonoH, thankfully i have also discovered this thread and have purchased the Static ip so i can get straight on and game, could you do your thang! Cheers!

JonoH
Hero
Posts: 4,346
Thanks: 1,563
Fixes: 157
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues

Kings honour friend's @Reaver @infinityzone I've processed that refund for you both.

Let me know how it goes Smiley 

 Jono H
 Plusnet Community Manager
Reaver
Newbie
Posts: 3
Thanks: 1
Registered: ‎23-07-2018

Re: Ongoing World of Warcraft issues

Spot on, worked first time and am now able to zone into instances, thanks!

Lucyboid
Newbie
Posts: 2
Thanks: 1
Registered: ‎24-07-2018

Re: Ongoing World of Warcraft issues

Hi JonoH, just checked this thread and have upgraded to the static ip and everything seems to be working now. Could you refund the cost please Smiley

Kelly
Hero
Posts: 5,497
Thanks: 373
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

Hi all!

We've had some engineers in a datacentre in London this morning replacing some faulty hardware. 

 

Is there anyone lucky enough to be at home gaming at the minute who is willing to test if it's working without the static IP?  

 

If it's not sorted, we'll put the static IP straight back on so you can get on with your raiding Smiley

 

 

 

Kelly Dorset
Ex-Broadband Service Manager
Alex
Community Veteran
Posts: 5,500
Thanks: 879
Fixes: 13
Registered: ‎05-04-2007

Re: Ongoing World of Warcraft issues

@Kelly

Sorry I keep saying I will test it, and have forgotten. I will try and remember later today.

At my parents we're on dynamic and don't need to be changed (as it doesn't test the problem) and if it doesn't work for me it is no big problem since I don't live there and the people who do are only light internet users (they're not gamers!) so it is no problem.

Just saves you having to change people back and forth.