0042 Numbers getting through with call protect
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: 0042 Numbers getting through with call protect
0042 Numbers getting through with call protect
20-01-2021 12:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's my understanding that these are international numbers.
I have turned call divert on for international, withheld and unrecognised.
However numbers beginning 0042 are getting through (different ones each time so no point in using the block last call) at a rate of about one a day.
Is the plusnet recommended list being on overriding my preferences or is the issue something else?
I have recently switched from BT and i received almost no nuisance calls at all in 5+ years while with them using their call protect.
Re: 0042 Numbers getting through with call protect
20-01-2021 1:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Country code +42, dialed as 00 42 from many places, is an incomplete code in Europe. +420 is the Czech Republic, +421 is Slovakia, and +423 is Liechtenstein. Other +42X codes may be assigned in the future.
So if the number being presented starts with other than 00420, 00421 or 00423 then I suspect its not being recognised as a valid international number by the Call Protect system. You would perhaps have thought that Call protect would handle these as 'unrecognised'. but I'm afraid not, its definition of unrecognised is 'unavailable' i.e no caller ID
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: 0042 Numbers getting through with call protect
20-01-2021 1:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The last two were 00424 and 00428 so it appears that they aren't being picked up as international.
Is there any hope of plusnet fixing this?
Re: 0042 Numbers getting through with call protect
20-01-2021 1:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnets Call protect system is basically the BT system, except that it doesn't have the Web interface. The basic functionality is provided directly by BT so I guess there's little chance of it being fixed.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: 0042 Numbers getting through with call protect
20-01-2021 2:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was with BT for 5+ years and never got these calls. Switched to plusnet a couple of weeks ago and the problem started.
Re: 0042 Numbers getting through with call protect
20-01-2021 3:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have an old standalone Audioline CLI display, and occasionally get a (presumably spoofed) UK mobile number displayed, but it also says "International".
Conversely, I've sometimes seen a number starting '00' but without the "International" bit.
I would conclude from this that if an apparently 'international' number is spoofed from within the UK then the Call Protect system would not recognise it as being international.
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: 0042 Numbers getting through with call protect