0800 Call Duration

rkm_hm · ‎09-07-2020

I'm aware that with Anytime, calls to 01/02/03 numbers are only inclusive for the first 60 minutes and are chargeable after that.

Does the same apply to calls to 0800 numbers, or are they free how ever long they last? If they are charged after 60 minutes, at what rate?

Thanks,

Roger

Townman · ‎22-08-2007

0800 numbers are free - full stop.

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rkm_hm · ‎09-07-2020

Thanks. The reason I asked was that when I was on hold with a very long 0800 call yesterday, my phone gave a warning bleep after 55 minutes like it does with 01/02/03 numbers. I think the bleep comes from PlusNet and not from the handset itself - because it's the same with all my handsets. Any idea why a warning would occur on a call which isn't going to to incur a charge after 60 minutes?

jab1 · ‎24-02-2012

@rkm_hm I doubt the warning 'comes from Plusnet' - I never had it while I was with them, and another PN customer who rings me regularly doesn't get one either - we both used/use independent timers.

I suspect you have set a timer somewhere and forgotten about it. Notwithstanding this, 0800 numbers are charged to the called party, not you.

John

rkm_hm · ‎09-07-2020

Yes, you're right! On checking, I've found that my trueCall call blocker unit is set to bleep after 55 minutes into any outgoing call - and it can't distinguish between 0800 calls and potentially chargeable calls. I'd forgotten where the bleep comes from!

So thanks, everyone - that clears everything up nicely,

Roger

198kHz · ‎30-07-2008

@rkm_hm Also note that 0800 calls do not appear on the itemised bill.

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