Are PlusNet blocking calls to Sipgate

[#1]

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@QuantumGuy wrote:

I have had two people ring it - one is a Virgin Landline and one from A PlusNet Landline - both got through.

It seems I can't ring it from my own landline - no idea why!!

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Can you ring other numbers from your home land line?  If yes, then you have a specific condition related to your land line when calling that specific number and this is a well defined problem to raise with Plusnet support.

"When I call this number from my Plusnet phone line, it does not connect.  Someone else uses Plusnet and can ring the number successfully, so it does not look like a general Plusnet / BT to Sipgate routing issue.  The number can also be called from my mobile and by a VM subscriber.  Can you please investigate?".

[#2]

Yes - all other numbers I try are ok

[#3]

@bmc I don't dial my area code for local numbers because my ATAs (Cisco and Gigaset) are configured to insert it for me. 

[#4]

Thanks, that sounds like a really useful feature, not something I'd spotted before.  A lot of our calls are local, so being able to omit the area code, as we tend to do with the landline phone, will be useful.

Moderator's note by Mike (Mav): Full quote of preceding post removed as per Forum rules.

[#5]

@QuantumGuy 

I've got a Sipgate (free) account and that works fine for both incoming and outgoing calls on Plusnet.

I'm using a Gigaset phone.