Caller ID not working since switching

Cmerr · ‎03-04-2023

Usual problem following switch that Caller ID is not available. I've dialled #234# says the service is unavailable.

Now just need plusnet colleague to apply the fix for this to my account

Thanks

Townman · ‎22-08-2007

Have you tried setting (or checking) this in the user portal under Phone / Call Features?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

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csmith94 · ‎01-12-2020

Hi @Cmerr, checking over your account the phone order hasn't fully completed on our side so I'm just getting this pushed through for you to check what status Caller Display is in. I'll be back in touch once this has been done.

Curtis Smith
Plusnet Help Team