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Cant download and view bill on mobile

B8K
Dabbler
Posts: 14
Fixes: 1
Registered: ‎06-09-2022

Cant download and view bill on mobile

‎02-02-2024 9:12 AM

I tried and failed to see my latest bill when offered - does it not work on a mobile? My monthly payment for just a landline (We have only WiFi broadband from a local supplier) has jumped from £34 to £50 and I can't find out why.
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willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Cant download and view bill on mobile

‎03-02-2024 12:48 PM

@B8K I am a bit confused. We don't do just landline. Are you still being charged for Broadband as well?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
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