Change home phone

[#1]

How can I change my home phone number

[#2]

@lilyroo Welcome to the forum.  🙂

When one of the Plusnet Help Team spot this thread they'll start the process for you.

It'll cost £36.63, as detailed in the Plusnet price guide for residential products .

Scroll down to Plusnet Phone price guide, then click on Connection charges and other charges for Plusnet Phone services.

[#3]

Hello @lilyroo, if you're happy with the charge detailed above, please let me know and I'll get a ticket raised on your account.  

Bare in mind, if you're receiving nuisance calls, it might be worth adding your number to the TPS service first to see if that helps.

[#4]

Yes I'm happy with the charge thanks

[#5]

I've just created a ticket on your account, give me a nudge when you've responded and I'll get the renumber processed.  

[#6]

OK thanks I am OK with the charge to change my home phone number

[#7]

Did you reply to the ticket? Instruction / acknowledgment cannot be made via the forum - it must be via your account using the ticket link a couple of posts back.

[#8]

I have responded to the text message that was sent

[#9]

That's all been sorted out for you @lilyroo, your new number should be active on your line by the end of the day tomorrow.