Damaged phone line
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Damaged phone line
08-09-2021 9:48 PM
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Hi
Just wondering who to contact to repair a damaged phone line? Plusnet, openreach or can I use independent company?
long story short, we are having some building work done, builder removed phone socket, then plaster came along and boarded over the cable! So I now need a new cable running from junction box on roof to the inside of the house
any advice appreciated
thanks
Re: Damaged phone line
08-09-2021 9:52 PM
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@Mrstauf You will have to go via Plusnet.
Re: Damaged phone line
08-09-2021 10:02 PM
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Just to add to @jab1 's post - you "should" go via Plusnet - but if you know a good independent chap it may be worth considering.
Re: Damaged phone line
08-09-2021 10:04 PM - edited 08-09-2021 10:06 PM
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Not necessarily - Plusnet will pass to "their supplier" aka Openreach to do the work, and charge handsomely.
In most areas there are ads in the local press and freebie mags from people (often ex BT) who will do the job for probably less than half the price. It's a pretty basic task, and Openreach will be none the wiser, and unlikely to care anyway.
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Damaged phone line
09-09-2021 7:07 AM
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Re: Damaged phone line
09-09-2021 7:22 AM
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Re: Damaged phone line
10-09-2021 10:05 AM
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