Deactivate voicemail on home phone

[#1]

Hi, I've seen that other people can't deactivate the 1571 voicemail option on their home phone and are having trouble contacting customer services who apparently need to switch this function off as the deactivate option on the control panel keeps switching itself back on again.

Is there anyone here that can do this for me? I see that Mathew Wheeler has been able to help other people before but I can't contact him directly.

Many thanks

[#2 · Accepted solution]

Hey there @DennisB33 and a warm welcome to the forums. I can do it for you Can you just send me a PM with your username in it please? You will need to post 4 more times to be able to do that.

[#3]

Hi Will,

That would be fantastic, I've been fighting with this problem for a long time and have only just finally worked out what the problem was.

I will post a few more times on this thread and send you my ID.

Many thanks

[#4]

Posting again 

[#5]

and posting again

[#6]

posting for the 3rd time I think

[#7]

And posting hopefully for the 4th time so I can contact you