Has my phone number been recycled too quickly?
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Has my phone number been recycled too quickly?
06-08-2022 11:55 AM
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Hi I have recently returned to Plusnet and on return I have been given a new home phone number. Unfortunately this phone number seems to have belong to a business and I am receiving a number of calls (roughly one a day) of people looking for this business. I have googled my home phone number and it shows up as belonging to an auto electrics firm. Has my number been recycled too quickly and is there anything I can do about it?
Re: Has my phone number been recycled too quickly?
06-08-2022 12:19 PM
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@Chrisbrown2106 When did you 'lose' your old number?
Re: Has my phone number been recycled too quickly?
06-08-2022 12:36 PM
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Hi @jab1 my old number was ported away from Plusnet when I left in March. It caused a problem trying to port it back to Plusnet. As there are only 3 people who still call on my landline I asked them to simply issue me with a "new" number when I came back. My old nunber is still with my other suppliers (they switch off on 20 August) but I don't want to try and port my "old" number as it caused problems the last time Plusnet tried. I'm concerned that somehow the business has lost their phone number!
Re: Has my phone number been recycled too quickly?
06-08-2022 1:24 PM
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OK Chris - understand. I doubt the business has 'lost' the number otherwise i suspect you would be getting quite a few more calls. If you find out who the previous holders were, maybe you could see if they have an online presence, and check the number displayed there?
Re: Has my phone number been recycled too quickly?
06-08-2022 1:54 PM
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I would not be surprised if the previous user of the number had gone out of business. I understand that numbers only sit in a pool for a couple of weeks after which they are released for re-use.
If no Plusnet staffer comes along I would contact them, explain the problem and ask whether you can be allocated adifferent one free of charge.
You don't get if you don't ask.
Moderator and Customer
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Re: Has my phone number been recycled too quickly?
06-08-2022 2:44 PM
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Thanks @jab1 and @Baldrick1 I think it is likely that the firm has gone out of business. I can't find a website for the company but they do still appear if you do a search for the type of business and the name of the town. They also still have a presence on a number of business listing websites and yell. I will try and get in touch with Plusnet on Monday if no staffer comes along sooner. Thanks for your time.
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