How to fix slack drop wire

[#1]

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@Gandalf wrote:

Correct me if I'm wrong but the drop wire connects on to a customers property, so the engineer would need permission to access their property and this is arranged in the form of a visit. 

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I was just pointing out that, following the OPs comment (in his OP) that his dropwire was slack after some work was done at the pole, it seems logical that the wire needs to be tightened from the pole end, which is most likely outside the customers premises, in the street or another location which has way-leave access.  

[#2]

@RobPN 

Ah gotcha. Makes sense. Let’s see what the engineer reports back with when they go out.

[#3]

Hi folks,

Engineer is expected to visit sometime today.  Will advise when done. 

[#4]

Sounds good, cheers for the update.

I noticed that an engineer was assigned the job a couple of hours ago. 

[#5]

@Gandalf   Job completed, Dropwire is now nice and taut.  They did not access the premises, all done at the pole end.  I think we can call this one fixed, many thanks for your assistance.  I’ll update the other thread in a few moments.

[#6]

Awesome, glad to see that!

No problem, let me know if you need any further help.