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Hub 2

FIXED
donald48
Newbie
Posts: 1
Registered: ‎20-10-2023

Hub 2

Will Hub two support an analogue phone, keeping the same phone number to call phone. Will I need an add on to plug my phone into it. Will the analogue phone be supported indefinitely ? 

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 16,217
Thanks: 6,195
Fixes: 447
Registered: ‎30-07-2007

Re: Hub 2

Fix

Will Hub two support an analogue phone,

@donald48  in a word, No. The Hub 2 phone port is non-functional.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 12,376
Thanks: 5,557
Fixes: 430
Registered: ‎30-06-2016

Re: Hub 2

@donald48 

Welcome to the Plusnet Community Fora.

The Plusnet Hub 2 will not, despite having a phone socket on the rear, support an anolugue phone.

You can currently continue to keep your analogue PSTN phone service until BT discontinues the service nationally at the end of 2025. After then you will need to either move ISP or set up ypuor own VoIP phone with a third party provider.

You can no longer move your current analogue phone to another ISP or change your Plusnet broadband service  to a different product and keep your analogue phone line. The future is a digital connection over the Internet. You can indeed use an analogue phone with this with an adapter. Some routers have this adapter built in.

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