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New customer. No ring tone on phone

Sketchro
Newbie
Posts: 4
Registered: ‎12-09-2022

New customer. No ring tone on phone

‎26-09-2022 9:20 PM

We are new customers from yesterday and there is 'caller ID On home phone also the home phone don’t ring ? Please help
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SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: New customer. No ring tone on phone

‎29-09-2022 10:53 AM

Hiya @Sketchro, 

 

I'm so sorry you are having issues with your landline, I can fully appreciate the annoyance this is causing. 

 

I can see this has been raised to our higher escalations team who have since resolved this issue. 

 

Please get back in touch if you need any further help. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
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