No dial tone

[#1]

My phone line seems to be dead, but I do have broadband. I used the text message service earlier today, but after texting NEXT about 6 hours ago (12.33pm), I've heard nothing. The automated response said I should receive a result within 30 mins, but may take longer.... how long is longer?

[#2]

@skipster73 - I'm struggling to find your account so can you PM me your username and I'll have a gander at what's going on. cheers.

[#3]

Does this work ? - https://www.plus.net/my-account/tools/phone-troubleshooter/ 

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[#4]

thanks, but been there and done that! 

[#5]

@skipster73 - Can you DM me your username please and I can you. Thanks

[#6]

[Removed]

Moderator's note by Mike (Mav): Personal information removed from a public forum (to an area that staff can see).

[#7]

@skipster73  Cheers, I've found a fault externally so raised it to Openreach, I've left you a ticket here @ https://www.plus.net/wizard/?p=view_question&id=236606594 with the full spiel but I hope for it to be fixed by Monday.