Nuisance calls from abroad
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25-10-2021 3:21 PM
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I believe that I can prevent ALL international incoming calls?
1. How exactly?
2. Can I then specifically allow calls from 2 people known to me from Australian mobile numbers?
3. How?
Thanks.
Fixed! Go to the fix.
25-10-2021 4:21 PM - edited 25-10-2021 4:22 PM
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I attach a pdf file which explains the options in Plusnet's 1572 call blocking system which, if not already enabled on your account, can be done via the Member Centre > Phone>Phone Control Panel>Add or Remove Call Features.
The numbers in the columns refer to the key press on your phone required to get to that menu / submenu / feature. E.G., to bar all international calls press 4, then 3, then 4 (with a subsequent 1 to toggle between on and off); to add a VIP (whitelist) number press 4, press 4, press 2 and, if the number is correct, press 1.
Hope that helps.
Re: Nuisance calls from abroad
25-10-2021 7:08 PM
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Re: Nuisance calls from abroad
25-10-2021 7:14 PM
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Re: Nuisance calls from abroad
25-10-2021 7:22 PM
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Re: Nuisance calls from abroad
26-10-2021 8:55 AM
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Good morning @Paulc156
Thanks a lot for reaching out. Weirdly, despite you adding Plusnet Call Protect, our automated system was unable to place the orders to enable it's features onto your line. I've just processed this manually though and it should be up and running within the next 4 hours or so.
Give us a shout if you have any further questions at all.
Re: Nuisance calls from abroad
26-10-2021 2:35 PM
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Re: Nuisance calls from abroad
26-10-2021 5:09 PM
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