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Number of rings before Call Divert no Answer

monolog99
Newbie
Posts: 4
Thanks: 1
Registered: ‎02-03-2019

Number of rings before Call Divert no Answer

Hi,

 

I have Call Divert on No answer activated on my phone line.  It diverts after only a few rings. Is there any way to increase the number of rings before the Call Diversion kicks in please ? 

 

Thanks, Tim. 

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,759
Thanks: 2,826
Fixes: 41
Registered: ‎30-07-2008

Re: Number of rings before Call Divert no Answer

According to the instructions, it's a fixed 15 seconds.

----------------------------------------------------------------------------------------

Using Call Divert

There are three codes you can use, depending on what you want to do:

  • 21 diverts all calls
  • 61 diverts calls you don't answer in 15 seconds
  • 67 diverts calls when you're on another call

--------------------------------------------------------------------------------------

https://www.plus.net/help/phone/call-features/

A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine
Zen SOGEA 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
RealAleMadrid
Aspiring Hero
Posts: 2,868
Thanks: 1,513
Fixes: 61
Registered: ‎07-07-2009

Re: Number of rings before Call Divert no Answer

@monolog99 The answer is in your other thread,  you didn't need to start this one.

https://community.plus.net/t5/Home-Phone/quot-This-call-is-being-diverted-quot-message/m-p/1875276#M... 

 

monolog99
Newbie
Posts: 4
Thanks: 1
Registered: ‎02-03-2019

Re: Number of rings before Call Divert no Answer

2 different questions.  Other thread is "Can Plus Net turn the announcement off" . This thread, "Can I change number of rings before divert kicks in".