Texts messages on Landline phones
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2 weeks ago
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Is it possible to stop my landline phone accepting text messages without stopping other facilities on my landline phone? I do not like the robotic voice which brings the messages.
Fixed! Go to the fix.
Re: Texts messages on Landline phones
a week ago
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Not with plus net now myself but theres a post here which you could try https://community.plus.net/t5/Home-Phone/How-do-I-stop-receiving-text-messages-on-my-home-phone/m-p/...
Re: Texts messages on Landline phones
Thursday
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I rang 0800 587 5252 and selected option 5 to stop all text messages. I have since attempted to send a text message to my home phone. The message did not come through but there was no indication when sending that the message could not be delivered. This is no use at all as someone sending an SMS text would not be aware that the text would not be received. I will now have to re-instate the text message service if I can. Is there not a plusnet guide to the SMS texts service that I can refer to or is the service not under plusnet control?
Re: Texts messages on Landline phones
Thursday
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Try using that same to number to reactivate it? No, it is not under PN control.
Re: Texts messages on Landline phones
Thursday
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Is there not a plusnet guide to the SMS texts service that I can refer to or is the service not under plusnet control?
The service is supplied by BT Wholesale
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Friday
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Thank all of you who responded to my enquiry. I decided it was safest to re-instate the SMS service on my landline phone, which I have done by phoning the 0800 587 5252 number. I do, however, wish that the service would inform senders if the SMS service has been switched off by the intended recipients. Kind regards to all.
Re: Texts messages on Landline phones
Friday
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SMS is not an end to end service - it is a send and hope service. Your logic would require every sending service to know the status of every end point. To do that the sending party would need to enquire of the recipient at the time of sending.
You expect far too much of a Simple Messaging System.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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