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Usual problem trying to report a fault
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Usual problem trying to report a fault
08-11-2022 1:30 PM
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Have had no phone line (& broadband) since 8pm last night when a fallen tree brought down a telegraph pole. Have been trying all morning to report this but no response via Plusnet Twitter account & the text message method advised doesn’t work. Hopefully someone at Plusnet will read this and responding. Looking for an indication of when Openreach will be able to reinstate the pole/line. Thank you.
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Re: Usual problem trying to report a fault
08-11-2022 1:40 PM
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Contact Openreach direct, via this route: https://www.bt.com/help/landline/fix-a-problem/how-can-i-report-damage-to-bt-cables--poles--cabinets...
John
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