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home phone call log

longshanks67
Grafter
Posts: 61
Thanks: 4
Registered: ‎29-11-2016

home phone call log

How do I access my home phone call log, try as I may I cannot find it. Also Plusnet take a black mark for no email contact.

thanks

5 REPLIES 5
Baldrick1
Moderator
Moderator
Posts: 12,363
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Registered: ‎30-06-2016

Re: home phone call log

Calls made each month are listed on page 3 of your bill.

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Batfrog
Aspiring Pro
Posts: 121
Thanks: 61
Registered: ‎13-06-2023

Re: home phone call log

I don’t have Plusnet telephone service anymore having gone FTTP.

From memory and as @Baldrick1 says calls start on page 3 of your bill. Recent calls made after the billing date are listed under ‘unbilled calls’ but again from memory I think there is a day or two lag between making a call and it appearing in the list.

Dan_the_Van
Hero
Posts: 3,077
Thanks: 1,505
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Registered: ‎25-06-2007

Re: home phone call log

@longshanks67 

If you login into plusnet members centre, from Home click on >Phone, scroll down you should see

Screenshot 2024-04-15 162027.png

As previously mentioned "Most recent bills" will have your call log on a monthly basis, hopefully "Most recent calls" is what it says!

I can not check if it works as I don't use a landline phone, that's for scammers to call me on

 

Baldrick1
Moderator
Moderator
Posts: 12,363
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Fixes: 430
Registered: ‎30-06-2016

Re: home phone call log

Slight clarification, from the Home page you may need to select ‘More’ to get to Phone when using a small screen.

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longshanks67
Grafter
Posts: 61
Thanks: 4
Registered: ‎29-11-2016

Re: home phone call log

Thank you,