how to get my home phone on incoming calls only?
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how to get my home phone on incoming calls only?
08-02-2013 6:40 PM
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so i can only receive calls and not make calls.
Re: how to get my home phone on incoming calls only?
08-02-2013 6:51 PM
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http://community.plus.net/forum/index.php/topic,111468.0.html
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: how to get my home phone on incoming calls only?
08-02-2013 6:55 PM
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how do i do this?
Quote from: Ben Hey - we can do this for you but it's a manual process. Please raise a ticket, reference this thread and it should be actioned - just post back if you have any further trouble and it'll get picked up
raise a ticket? how
Re: how to get my home phone on incoming calls only?
08-02-2013 7:20 PM
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Click Telephone Services in the Customer Services list.
Click I have a question about something not listed.
Then type your request in the text box where it says Ask your Question here.
When you've done scroll down a bit (if necessary) and click the red send your question to the support team button.
You should get email notification when the support team respond. You can view the question and responses by going to https://www.plus.net/wizard/?p=search.
Re: how to get my home phone on incoming calls only?
10-02-2013 2:28 PM
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Thank you for your query. Unfortunately call barring is not a service that we currently provide to our customers. You currently have a credit limit of 55.00 for any calls that you make to chargeable numbers. We can change this amount for you however if you reached this limit all outbound calls would be barred including calls to free numbers and a 5.76 charge would be applied to your account.
Please do not hesitate to get back in touch online at http://contactus.plus.net or by phone on 0800 432 0200 or 0345 140 0200 if we can be of further assistance.
Kind regards,
he saying they dont do it but in another thread in this forum someone has been allowed to have it..
this is the question that i asked
"how could i have my home phone on incoming phone calls only?
and just be able to phone all the free numbers?"
Re: how to get my home phone on incoming calls only?
10-02-2013 2:31 PM
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Re: how to get my home phone on incoming calls only?
10-02-2013 4:53 PM
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Quote from: Stylin Unfortunately call barring is not a service that we currently provide to our customers.
As it is a manual process it may be that the option doesn't exist for first line support agents. Did you make reference to the thread where it was actioned in your ticket (as Ben suggested)?
Note for Plusnet - If you can do it then your staff need to be trained as to how rather than saying 'No'
Re: how to get my home phone on incoming calls only?
10-02-2013 5:50 PM
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Might just give them a call that will be easier.
jim:quote
Re: how to get my home phone on incoming calls only?
10-02-2013 6:01 PM
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Please raise a ticket, reference this thread and post back if it doesn't get actioned
Re: how to get my home phone on incoming calls only?
11-02-2013 3:31 PM
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