Is there anything on our accounts to say we are on the trial?

jelv · ‎10-04-2007

The reason I ask is that a recent ticket included this in it's response:

Quote
I have tested the line and everything seems to be fine with your connection. I have noted that currently you are not showing as connected with our details. I would suggest checking the login details in your router because if you are connected with the wrong details you maybe getting incorrect traffic management.

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

Chris · ‎05-04-2007

There was a note on your account, but it wasn't the right one

I've corrected it now.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.

jelv · ‎10-04-2007

I didn't stop the support person thinking I was not connected when I called in yesterday!

jelv (a.k.a Spoon Whittler)
Why I have left Plusnet (warning: long post!)
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)

Is there anything on our accounts to say we are on the trial?

Is there anything on our accounts to say we are on the trial?

Re: Is there anything on our accounts to say we are on the trial?

Re: Is there anything on our accounts to say we are on the trial?