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31/3 price increase before my service upgrade has gone live?

blackbat
Dabbler
Posts: 15
Fixes: 1
Registered: ‎11-09-2013

31/3 price increase before my service upgrade has gone live?

I ordered an upgrade from my existing Plusnet FTTC service to the 500 Mb FTTP service last December at a price of 34.99/month, knowing that it would rise by £3/month on 31/3. Due to a (very) delayed install I still don't have the new service up and running, so is it reasonable for the price to increase to 37.99 when it finally goes live?

Has anybody been in a similar situation?