Accessing PlusNet Tickets

[#1]

Following a PhoneCall, to PlusNet this morning, I was sent a Link  (http://portal.plus.net/wizaed) to be able to view their response!

However, on opening that Link, there are NO Tickets, nor are there any Links to access Tickets!

What am I missing?

ps:- yesterday they sent myself actual details of a Ticket, but I can't find that either!

[#2]

@John-Jay Welcome to the Community Forum.

It should be:

https://portal.plus.net/wizard/index.html

Edit.

I'm pretty sure that this used to work but having just tried it I see that on my account it just takes me to the home page. I can see open tickets by selecting the bell icon.

[#3 · Accepted solution]

@John-Jay 

Try https://www.plus.net/wizard/?p=search

[#4]

Moderators Note

This topic has been moved from Broadband to My Account / Billing

[#5]

Hi, @Baldrick1,

Many thanks, that final Link sorted it!

Best regards,

J-J