Account restricted

[#1]

I have the full use of the Internet but went I log in to the plusnet website it says account restricted please make payment which was paid on the 13/06/23 but its not letting me to look at perks or anything just keeps loading up the restriction and to pay

[#2]

Hi @Gismo666, I believe this is a splash screen, a reminder of the outstanding balance. You should be able to just click off this page. I can take a look into this further for you. Could you pop me a private message with your username on please?

[#3]

How do I private message you

[#4]

@Gismo666 Click @ClaudiaG23 's avatar, a new page will open with the option to 'send private message' on the right.