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Account status stuck so I can't see offers or make changes
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Account status stuck so I can't see offers or make changes
26-04-2023 7:11 PM
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My account is stuck with the following message but I don't have any outstanding orders and my last account change was March last year:
An error has occurred
You cannot make any changes to your account while there is a phone order in progress.
Message 1 of 3
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Re: Account status stuck so I can't see offers or make changes
26-04-2023 7:17 PM
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@hemp47 You will need a staff member to sort this - the (supposedly) automatic method of clearing this message on completion of account changes is totally broken.
John
Message 2 of 3
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Re: Account status stuck so I can't see offers or make changes
27-04-2023 10:40 AM
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Hi @hemp47,
That should be fixed for you within the next few hours.
Message 3 of 3
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