'An error has occurred' Message on Account

[#1]

I am seeing the message "An error has occurred You can't change your products for the moment, you already have a product change in progress."

I haven't requested any changes so I am not sure why I am getting this message? It is stopping me from accessing certain parts of my account...

[#2]

Moderators Note

This topic has been moved from Fibre to My Account / Billing

[#3]

Hello @peckt

Thanks a lot for reaching out and I'm sorry about this. The account was stuck on our end following a House Move earlier this year. You won't see this message anymore.

I've just sent you a detailed email as to what's gone on if you'd like to have a look.