cancel
Showing results for 
Search instead for 
Did you mean: 

BBEU service id?

FIXED
Chickens6
Newbie
Posts: 2
Registered: ‎16-01-2024

BBEU service id?

I switched to no landline but now cannot the diagnostic tests as I don't have a service id or bbeu needed to run additional tests. Is there a plusnet assistant that could send mine to me like I have seen done in some other posts please? Thanks emma
10 REPLIES 10
dvorak
Moderator
Moderator
Posts: 29,740
Thanks: 6,613
Fixes: 1,485
Registered: ‎11-01-2008

Re: BBEU service id?


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: BBEU service id?

Fix

@Chickens6 if you go here does it show you the BBEU?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Chickens6
Newbie
Posts: 2
Registered: ‎16-01-2024

Re: BBEU service id?

Yes, that worked. Thanks
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: BBEU service id?

Awesome, no worries. Let me know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
IMM
Rising Star
Posts: 64
Thanks: 13
Fixes: 1
Registered: ‎11-12-2023

Re: BBEU service id?

@willcutforth Could you also let me know what my BBEU number is.

Thanks

rbroadbe
Grafter
Posts: 30
Registered: ‎31-07-2007

Re: BBEU service id?

I've the same request, can someone guide me how to find my BBEU id please?

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,132
Thanks: 1,810
Fixes: 501
Registered: ‎01-01-2012

Re: BBEU service id?

@IMM I've created a ticket on your account with that information which you should get a e-mail for shortly 

 

@rbroadbe Same as above for you 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
IMM
Rising Star
Posts: 64
Thanks: 13
Fixes: 1
Registered: ‎11-12-2023

Re: BBEU service id?

@MatthewWheeler Thank you for your help.

rbroadbe
Grafter
Posts: 30
Registered: ‎31-07-2007

Re: BBEU service id?

Thankyou @MatthewWheeler but I’ve not yet seen a ticket or email?
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,132
Thanks: 1,810
Fixes: 501
Registered: ‎01-01-2012

Re: BBEU service id?

Apologies @rbroadbe forgot to tick the e-mail button!

I've resent it you again

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team