Being charged after contract ended

[#1]

Thanks all. I've now got into the account and it says your last bill was for -£56 in my account. It says the account will soon be closed. Can anyone tell me how I can get the money. Last bill date seems to be 19th November.

[#2]

If your DD is still active, the money will be credited back to your bank account. If not, you will receive a cheque in the post.

[#3]

Thanks. Do you know when the account will close?

[#4]

@Sweep it will close once the balance has been refunded.

At present your account has a credit balance. When the refund has been processed and paid to your account, that is posted to your account as a debit which wipes out the credit. At that point the account balance is zero and the account closes.

[#5]

Sorry, no - I don't work for PN.