Being charged more than my bill
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25-04-2022 7:39 PM
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The charges seem all over the place. I've already payed for my hub2 separately so can't understand the charges.
Could anyone shed any light on this?
Fixed! Go to the fix.
Re: Being charged more than my bill
25-04-2022 7:48 PM
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Line rental
-£16.47
£17.95
£23.95
Unlimited fibre
-£13.15
£14.37
£18.56
Discount
£7.72
-£8.44
-£10.90
I can't understand it
25-04-2022 9:06 PM
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benp, hope this helps:
Line rental
-£16.47 = returned 24/31 of £21.22 previously paid for 31/03 to 23/04 (should be £16.43)
£17.95 = charged 24/31 of £23.19 to pay for 31/03 to 23/04
£23.95 = New rate for 24/04 to 23/05 (should be £23.19)
Unlimited fibre
-£13.15 = returned 24/31 of £16.98 previously paid for 31/03 to 23/04
£14.37 = charged 24/31 of £18.56 to pay for 31/03 to 23/04
£18.56 New rate for 24/04 to 23/05
Discount
£7.72 = cancelled discount 24/31 of £9.97 previously applied for 31/03 to 23/04
-£8.44 = discount 24/31 of -£10.90 applied for 31/03 to 23/04
-£10.90 New discount for 24/04 to 23/05
Your May bill should show only the amounts as shown for the period 24/04 to 23/05 for these charges.
Re: Being charged more than my bill
25-04-2022 9:33 PM
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