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Billed too much

FIXED
Terranova667
Pro
Posts: 1,514
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Billed too much

Hi I was billed too much this month instead of the £35.36 it should have been I was billed for £40.33, can Someone from support look into this please, thank you.

3 REPLIES 3
Terranova667
Pro
Posts: 1,514
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Re: Billed too much

Can someone from support please look into this, I don't want to be paying more than I should be, Thanks. 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,078
Thanks: 1,699
Fixes: 498
Registered: ‎01-01-2012

Re: Billed too much

Fix

Hi @Terranova667 

I've created a ticket on your account and sent you a e-mail with the breakdown on this 

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Terranova667
Pro
Posts: 1,514
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Re: Billed too much

@MatthewWheeler thanks for that I see where the extra payment came from, I wasn't aware calls had been made that cost extra, will sort it out thanks.