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Billing error
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- Re: Billing error
27-09-2022 10:03 PM
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Good evening,
I renewed my broadband contract back in august (around the 8th) but my last two bills from august 24th(?) and September have billed me at the out of contract amount of £41.75 instead of the £23.99 of the new contract.
If somebody could look in to this for me then that would be grand.
Thanks in advance
Fixed! Go to the fix.
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30-09-2022 4:38 PM
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Hi @bexn123,
I'm very sorry to hear about this. I've had a look into this today and raised a response via a support ticket on your account, which can be accessed here.
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